reviews.solutionreach.comSolutionreach - Total Patient Relationship Management - practice comeback story

<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=714601725376183&amp;ev=PageView&amp;noscript=1"> Industry Size Independent Practice Multi-Location Health System Specialty Cosmetic Surgery Dental Dermatology Multi-Specialty Pediatrics Primary Care OB/GYN Optometry Ophthalmology Other Medical Solutions Overview What is PRM? Inform Appointment Reminders Recall / Recare Telehealth Patient Education Engage Patient Payments Phone System Telehealth Two-Way Text Messaging Online Scheduling Patient Caller ID Patient Intake Experience Patient Surveys Patient Reviews Patient Referrals Why Solutionreach? Expertise Market Leadership Research & Thought Leadership We Get It Professional Services The SR Success Formula Technology Features User Experience R&D Investment Integrations Commitment to Customers Our Commitment Access Onboarding Support Ongoing Success Education Rewards Partners Marketplace Integration Partners Association Partners Resources All Blog News Calculators Checklists Case Studies Guides White Papers Webinars Slideshows Infographics Videos Menu Support Log In Blog Browse Topics Dental (412) Medical (409) Vision (400) Dermatology (396) Enterprise (352) Tips & Best Practices (242) Patient Experience (166) Patient Relationships (150) Patient Outreach (140) Marketing (132) Solutionreach News (95) Patient Relationship Management (82) Practice Texting (82) Education (81) Practice Management (80) Social Media (77) Patient Loyalty (76) Communication (72) Patient Satisfaction (67) Patient Acquisition (63) Recalls/Recare (61) Popular Posts (51) Online Reputation (35) SR Platform (35) Patient Retention (34) Text Appointment Reminders (33) Reminders (29) Reputation Management (29) COVID-19 (22) Secure & Protected (21) Patient Newsletters (19) SR Conversations (19) Success Stories (19) Events (16) Scheduling (15) Solutionreach 411 (15) Access (13) Surveys & Reviews (12) Dynamic Messages (10) Patient Switching (10) Partnerships & Integrations (9) SR Pay (8) SR Smart Reviews (8) Telehealth (8) Birthday Messages (7) SR Schedule (7) Solutionreach Scholarship (7) HIPAA (6) Insider (5) SR Intake (4) Mobile App (3) SR Huddle (3) Automated Smart Reviews (2) Portal (2) SR AI (1) SR Spotlight (1) Testimonials (1) View more Stay in the know. Subscribe Your practice comeback story continues... There is no "new normal." Whether you’re all-in on telemedicine, just focused on a touchless in-office experience, or offering hybrid care, Solutionreach’s patient relationship management tools help you not only survive COVID...but thrive going forward. No matter where you are in your comeback story, Solutionreach can help you engage and inform patients and improve their experience. And no matter what changes in the future, we will be there using our 20 years of patient engagement leadership to help you get through it. Engage patients to support virtual, in-person, and hybrid care. Create a touchless, digital patient experience that supports any type of visit—in-person or at a distance—through a single platform. Communicate with patients through their preferred channel, protect patients and staff, and ensure everyone gets the care they with need with: Personalized, timely reminder, recall, and educational messages that can boost confirmations by 156 percent. Customizable digital intake forms that patients can complete from anywhere. Electronic billing reminders and payment options that increase collections by as much as 23 percent. Telehealth visits delivered through a secure mobile solution. Read How One Practice Created a Digital Patient Experience Premier Pain Associates is a state-of-the-art pain management clinic that provides specialized care to patients in the Tulsa, Oklahoma area. Working under strict government regulations to meet with patients every 28 days, they were left scrambling when their office was closed due to COVID-19. Keep patients informed and be prepared for the next COVID wave. We now know things can change on a dime. One day you’re open and the next day you may need to close or shift visits to telehealth. You have to be able to communicate with patients quickly and effectively. Solutionreach allows you to: Communicate immediately with all patients or groups of patients about changes to the schedule or appointment type. During COVID-19, we’ve sent 10 million messages a week. Be a trusted source of accurate information with a wide range of up-to-date COVID-related newsletters. Support the use of telehealth with links and instructions in reminders. Almost ninety percent of patients are happy to use telehealth right now. "How can Solutionreach help me during the COVID-19 outbreak?" We created a video for that! Here are some ways Solutionreach customers are giving patients access to their practice, helpful information, and peace of mind during the COVID-19 crisis. Create the best experience so you can grow no matter what comes. Today, creating the best experience means being aware of and responding to patient concerns about safety and access to care. You can use Solutionreach to offer the digital services you need in the patient journey to minimize the need to come into the office and make in-office visits safer. Use two-way text to stay in touch with patients and support new processes like "park & text". You have an opportunity to provide care faster, safer, and more cost effectively with telehealth. Just make sure you track how you are doing with automated surveys. Solutionreach's COVID-19 Newsletters Saved the Day! When you need to communicate with every patient quickly, Solutionreach newsletters are the answer. Find out how one practice stayed connected and informed patients with newsletters during COVID-19. Leading healthcare organizations trust Solutionreach for patient communication. Why should YOU? At the forefront. We’re the leader in PRM innovation, not just the first to text in healthcare. More patients than anyone. We deliver more patient communication than anyone—1 billion messages a year. Proven, sustainable results. Best-of-class customer success-focused onboarding and service, delivers proven results. Data-driven best practices. We do the research and share the results to ensure the best experience for providers and patients. The industry experts agree. Solutionreach is top-rated for overall performance by KLAS and other industry experts. The industry’s best user experience. That’s our goal. Patients love it. Staff adores it. But we’re not yet satisfied. We’ll keep investing and innovating. Resources Recent Posts See more posts Tips for Creating Videos (Facebook Live) A great way to connect with patients is through video, and specifically a Facebook Live session. This is especially true right now when many of your patients might not be able to make it in to the ... July 30, 2020 How Automated Patient Reminders Save Time and Money We carry more computing power in our pocket than was used to get man to the moon. Everywhere you look today, automation has gained a solid foothold. It’s clear the old ways of running your practice ... July 29, 2020 3 Lessons For Improving Your Virtual Patient Experience From My First Telehealth Visit Some people don’t like going to the dentist or getting their blood drawn, but I’ve always had a strange interest in healthcare procedures and processes. When I recently decided to get tested for ... July 28, 2020 Workplace Cell Phone Policies Do you ever have problems with staff members using their phones during work hours? If so, you're definitely not alone. In today's FAQ video, we talk about best practices when it comes to using cell ... July 23, 2020 Tips for Creating Videos (Facebook Live) A great way to connect with patients is through video, and specifically a Facebook Live session. This is especially true right now when many of your patients might not be able to make it in to the ... July 30, 2020 How Automated Patient Reminders Save Time ...